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LangBot collects minimal, anonymized telemetry data to help improve the product. This document explains what data is collected, how it is used, and how you can opt out.

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What We Collect

When telemetry is enabled (via LangBot Space integration), the following data is sent per conversation query:

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The features object

To understand which capabilities are actually used, each query event may include the following counters and category names — never the content of tool calls, retrieved documents, or executed code:

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Instance heartbeat

In addition to per-query events, LangBot sends an anonymous instance heartbeat once shortly after startup and then once per day. It describes the instance’s configuration profile — never its data:

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Surveys

LangBot may occasionally present in-app surveys (e.g., product-market fit surveys). Participation is optional. When a survey is submitted, the following is sent:
  • Survey ID and your answers
  • Your instance ID and LangBot version
  • Whether you completed or dismissed the survey

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What We Do NOT Collect

  • ❌ Message content — We never collect the content of your conversations
  • ❌ User identities — No usernames, emails, phone numbers, or account IDs from your messaging platforms
  • ❌ API keys or credentials — Your model provider API keys are never transmitted
  • ❌ IP addresses — We do not log or store your IP address for analytics purposes
  • ❌ File or media content — No images, documents, or other media you exchange with the bot

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How We Use the Data

The collected telemetry data is used to:
  1. Understand usage patterns — Which adapters, runners, and models are most popular
  2. Improve reliability — Identify common errors and failure modes
  3. Guide development — Prioritize features and platform support based on real usage
  4. Monitor performance — Track response times and identify bottlenecks

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Data Storage & Retention

  • Telemetry data is sent to LangBot Space (space.langbot.app)
  • Data is stored on servers operated by the LangBot team
  • Data is retained for product analytics purposes and may be aggregated for public statistics (e.g., total user count)

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How to Opt Out

You can disable telemetry at any time by setting disable_telemetry: true in the space section of your data/config.yaml configuration file:
When telemetry is disabled:
  • No query data will be sent
  • No instance heartbeats will be sent
  • No surveys will be fetched or displayed
  • All other LangBot features continue to work normally

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Changes to This Policy

We may update this policy as LangBot evolves. Changes will be documented in our release notes and reflected in this page. Last updated: June 2026