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LangBot collects minimal, anonymized telemetry data to help improve the product. This document explains what data is collected, how it is used, and how you can opt out.

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What We Collect

When telemetry is enabled (via LangBot Space integration), the following data is sent per conversation query:
FieldDescription
query_idA randomly generated unique ID for the query (not linked to user identity)
adapterThe messaging platform adapter in use (e.g., WeChat, QQ, Telegram) — only the adapter type name, not your account info
runnerThe AI runner type (e.g., local-agent, dify-service-api)
model_nameThe model name used for the query (e.g., gpt-4o, deepseek-chat)
duration_msHow long the query took to process (in milliseconds)
versionThe LangBot version you are running
instance_idA randomly generated UUID identifying your LangBot instance (generated at first launch, not linked to personal identity)
pipeline_pluginsNames of pipeline plugins involved in the query
errorError traceback if the query failed (no user content included)
timestampWhen the query occurred (UTC)

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Surveys

LangBot may occasionally present in-app surveys (e.g., product-market fit surveys). Participation is optional. When a survey is submitted, the following is sent:
  • Survey ID and your answers
  • Your instance ID and LangBot version
  • Whether you completed or dismissed the survey

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What We Do NOT Collect

  • ❌ Message content — We never collect the content of your conversations
  • ❌ User identities — No usernames, emails, phone numbers, or account IDs from your messaging platforms
  • ❌ API keys or credentials — Your model provider API keys are never transmitted
  • ❌ IP addresses — We do not log or store your IP address for analytics purposes
  • ❌ File or media content — No images, documents, or other media you exchange with the bot

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How We Use the Data

The collected telemetry data is used to:
  1. Understand usage patterns — Which adapters, runners, and models are most popular
  2. Improve reliability — Identify common errors and failure modes
  3. Guide development — Prioritize features and platform support based on real usage
  4. Monitor performance — Track response times and identify bottlenecks

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Data Storage & Retention

  • Telemetry data is sent to LangBot Space (space.langbot.app)
  • Data is stored on servers operated by the LangBot team
  • Data is retained for product analytics purposes and may be aggregated for public statistics (e.g., total user count)

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How to Opt Out

You can disable telemetry at any time by setting disable_telemetry: true in the space section of your data/config.yaml configuration file: 
space:
  url: "https://space.langbot.app"
  disable_telemetry: true
When telemetry is disabled:
  • No query data will be sent
  • No surveys will be fetched or displayed
  • All other LangBot features continue to work normally

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Changes to This Policy

We may update this policy as LangBot evolves. Changes will be documented in our release notes and reflected in this page. Last updated: July 2025